Terms and conditions

1. Introduction

Welcome to Ganga worship  These Terms and Conditions govern the sale of items related to Ganga worship and associated puja samagri (materials). By purchasing from us, you agree to comply with these terms.

2. Ordering and Payment

  • Orders can be placed through our website,  or authorized physical stores.

  • Full payment must be made at the time of purchase unless otherwise agreed.

  • We accept [List Payment Methods: UPI, Paytm, Google Pay, Credit/Debit Cards, Cash, etc.].

3. Shipping and Delivery

  • Shipping is available across India (or specify regions).

  • Delays may occur due to festivals, weather, or logistic issues.

4. Returns and Refunds

  • Due to the religious nature of the products, items once sold are not returnable unless damaged or incorrect.

  • If you receive a damaged item, please contact us within 48 hours with photo proof for refund/replacement.

  • Refunds (if applicable) will be processed to the original payment method within 6 business days.

5. Use of Products

  • All items are intended for spiritual and puja use only.

  • We are not liable for misuse or harm caused due to improper use of items like camphor, fire-related materials, or incense.

6. Limitation of Liability

  • Our responsibility is limited to the value of the purchased item.

  • We are not liable for delays or non-performance due to force majeure (natural calamities, pandemic, strikes, etc.).

7. Intellectual Property

All product names, images, and brand assets are the property of e-commerce. Unauthorized use is prohibited.

8. Customer Support

For queries or support, contact us at:
Email:  manishmishra6363@gmail.com
Address: B-13/9, MANSAROVAR, KEDARNATH, SONARAPURA, VARANASI, U.P. 221001

9. Governing Law

These terms shall be governed by and interpreted in accordance with the laws of India. Disputes will be subject to the jurisdiction of Varanasi courts.